-- Revised February 1, 2019 --
This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by our Web site.
All orders submitted through nsaos.com are completely secure. Credit card information that you provide during the checkout process is encrypted using the latest 128 bit SSL (Secure Sockets Layer) technology. This protection means it may actually be safer for you to use your credit card over the Internet rather than using it in a store where your card number appears on multiple hard copies and receipts. When your browser is in secure mode, you will see an unbroken key or padlock icon near the bottom of your browser window.
We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register or complete transactions. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any personal information to us. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us. We recommend that minors over the age of 13 ask their parents for permission before sending any information about themselves to anyone over the Internet.
NSA Florida may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our pages. We encourage you to review this policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
We accept the following credit cards: Visa, MasterCard and Discover Card. Once your order is processed you will a confirmation email with either your sanction number, tournament confirmation or tracking number.
NSA Florida has a NO REFUND policy for membership numbers.
NSA Florida will refund your tournament entry fee if your team has withdrawn from the tournament before game times (brackets) have been posted and/or merchandised purchased within 30 days from original purchase date.
Refunds are applied to the payment method used at the time of purchase 5-10 days after our receipt of the returned merchandise. We will only refund the value of the merchandise returned, not the shipping cost. On items with free shipping returned for a refund, the original shipping cost that we paid the shipping courier will be deducted from your refund.
Return shipping cost (the cost to send merchandise back to NSA Florida is comparable to your cost of driving to any store for returning an item, which is not reimbursable. Therefore, we do not reimburse any return shipping cost.
If an item you received is defective, we will definitely replace the item with a new one; however, we do not cover or reimburse the shipping cost for returning defective merchandise back to our store. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly.